Certification:
Received upon successful completion of the course.
The Personal Assistant
Personal assistant training refers to the process of preparing individuals to work as personal assistants or administrative professionals who provide support and assistance to individuals or organizations. This training can encompass a wide range of skills and competencies, depending on the specific role and responsibilities of the personal assistant.
Overall, personal assistant training aims to equip individuals with the skills and knowledge needed to excel in a support role, making them valuable assets to their employers.
Course Index
- The corporate environment and you
- Managing cultural diversity in organisations
- Executive administrative support
- Effective communication and conflict management
- Verbal and non-verbal communication
- Self-management skills
- Self-management skills you should have
What can be learned.
Administrative Skills:
Personal assistants often need to have strong administrative skills, including proficiency in tasks such as scheduling appointments, managing calendars, organizing meetings, and handling correspondence.
Communication Skills:
Effective communication is crucial for personal assistants, as they often serve as a liaison between their employer and other individuals or departments. This includes both verbal and written communication.
Organization and Time Management:
Personal assistants must be highly organized and skilled in managing their time efficiently to handle multiple tasks and priorities.
Technology Proficiency:
In today’s digital age, personal assistants should be comfortable with various office software, email, and other technological tools commonly used in administrative roles.
Confidentiality:
Personal assistants often have access to sensitive information, so they must understand and uphold strict confidentiality standards.
Problem-Solving:
Personal assistants may be called upon to resolve various issues and challenges, so problem-solving skills are valuable.
Adaptability:
Personal assistants must be adaptable and able to handle changing circumstances and priorities.
Customer Service:
If the personal assistant interacts with clients or customers, they should have good customer service skills.
Industry-Specific Knowledge:
In some cases, personal assistants may require industry-specific knowledge, depending on the nature of the business or organization they work for.
Available Platforms:
- Face-to-face at one of our training venues.
- Online via Microsoft Teams.
Check-in time is at 8:15, introduction starts at 08:30 to 09:00am
Course Includes:
Tea, coffee, cookies, 2 sweets, water, pen, manual and a light snack for lunch. The courses usually end around 13:00 depending on the size of the company as well as the number of questions during the course.
Break Times:
There will be a break at 10:30 that includes tea, coffee, and a muffin. The course will commence at 11:00 to 13:00.